DEPARTMENTS

Delivery Policy

Delivery charge varies with location

Further location from Accra incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. The delivery charge may be waived off for certain products, if you shop with us for a minimum predefined value. Why does the delivery date not correspond to the delivery timeline of X-Y business days? It is possible that our courier partners have a holiday between the day you place your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.

 

What is the estimated delivery time?

IPMC kart generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Estimated delivery time depends on the following factors:

  • The product availability
  • The destination to which you want the order shipped to.

 

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that our courier partners have a holiday between the day you place your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.

 

Are there any hidden costs (sales tax) on items sold on IPMCkart?

There are NO hidden charges when you make a purchase on IPMCkart. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. Delivery charges are not hidden charges and are charged (if at all) extra depending on the shipping policy.

 

IPMCkart does not/cannot ship to my area. Why?

Whether your location can be serviced or not, depends on

  • Legal restrictions, if any, in shipping particular products to your location
  • The availability of reliable courier partners in your location

At times IPMCkart prefer not to ship to certain locations. This is entirely at our discretion.

 

Why is the Cash on Delivery (CoD) option not offered in my location?

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit.

 

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return. Wherever possible IPMCkart Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through IPMCkart, you can return the item through acourier service or any of the IPMC showrooms, or Training centers near your area. Return fees are borne by the buyer.

 

Does IPMCkart deliver internationally?

As of now, IPMCkart does not deliver items internationally.